top of page
Cloud header 3.jpg

The Humanable platform integrates a video concierge experience with customer conversion, data capture and digital process automation.

This enables customers to experience advanced enquiry, frictionless sign up and on-boarding, whilst bringing a human touch to digital transactions.

Convert visitors to your website
into customers

Hesitant Guy 1

The abandonment rate for online financial services products is 84%. Humanable reduces that. At scale.

Most financial services digital journeys lose customers before they convert.
Our patented Video Concierge changes that — using automated, real human presenters to greet new visitors, ask the right questions, then guide them through to fulfilment or purchase.
Every journey is personalised, rules-based, and responsive — helping customers feel understood, not sold to.

97%

of potential customers will abandon a website for the competition if the UI is not optimal

94%
 

of potential customers won’t do business on websites containing sub-par design elements

63%

of potential customers leave a financial services website after just one bad experience

Use cases + Solutions

A CONVERGENCE OF

TECHNICAL INNOVATION AND

HUMAN CONNECTION

Humanable enables banks and other financial institutions to rapidly build customer acquisition journeys - leveraging next generation interactive video technology.

Request a demo

Humanable enables banks and other financial institutions to rapidly build customer acquisition journeys - leveraging next generation interactive video technology.

Guided Mortgage Enquiry
View automated quote to purchase solution

Salesforce Discovery Planner 
View automated lead qualifier solution + voice recognition

Quote

Application

Purchase

AcquireCustomers1 1
AcquireCustomers2 1
AcquireCustomers3 1

Health Insurance
View automated quote to purchase solution

Guided Purchase
View automated form completion solution

Breakthrough Technology
View voice recognition solution

As online experiences improve, so do customer expectations.

Customers value human connection and a deeper level of personal engagement with businesses and brands.

They can leave your website in just one click.

Seamless conversion from enquiry to new customer

A Humanable video concierge guides potential customers through an online enquiry, sale, application or join process, all the way to fulfillment.

Customize a video concierge that guides customers all the way to fulfilment

Quote

Application

Purchase

AcquireCustomers1 1
AcquireCustomers2 1
AcquireCustomers3 1
Untitled.jpg

Move beyond emails and blog posts. Build an amplified customer acquisition solution - automated, at scale.

Concierge customer 

engagement

Acquisition applications

Concierge leads to

existing form

Concierge leads to

Humanable developed form

Concierge leads to

live video agent

bottom of page