The HumanableCX Customer Engagement Platform brings a human touch to digital transactions.
Amplifying new customer acquisition, engagement and retention.
Breakthrough technology - already trusted by some of the world's leading organizations.
Patent pending - 2021901228 | Innovation Patent - 2021106294
Delivery via social
Delivery via email
Delivery via SMS
Hosted on your website
Customers can experience a HumanableCX 'human-first' solution on your website, or a microsite delivered via email, sms or social media.
Integrations can be built into your CRM platform, or the Humanable eDM and SMS platforms.
PERSONALIZED INSURANCE CLAIM UPDATE VIDEOS
NEW CUSTOMER ON-BOARDING - 24/7
Call centre traffic
A/B TEST | PERSONALIZED VIDEO vs GENERIC
B2B CUSTOMER ENGAGEMENT PROGRAM
Email open rates
PERSONALISED INSURANCE CLAIM UPDATE VIDEOS
DELIVERING REAL RESULTS
HumanableCX is ISO27001 certified.
ISO27001 is the global standard for data security management.
HumanableCX integrates with any CRM platform
Customer interaction metrics offer campaign optimization opportunities and define future campaigns.
ANALYZE CUSTOMER BEHAVIOUR
Amplify engagement through actionable insights.
Integrate your analytics account to uncover user actions post video view experience.
HUMAN-FIRST CX ACROSS THE LIFECYCLE
The Humanable platform facilitates highly personalized video interactions that deliver a human experience.
Our solutions enable customized 360 interaction throughout the customer lifecycle - from Acquisition, to Engagement and Retention.
Our financial services clients leverage real-time data to provide targeted and seamless communication - automated, and at scale.